Terms of Service
Effective 15 October 2026
RenoDFW, LLC operates DFW Lighting. “We”, “us” and “our” refer to RenoDFW, LLC; “you” refers to the person using this website or requesting services. These terms describe website use and new work offered from 15 October 2026. Your accepted quote records the terms for your project. Later website changes do not amend an existing agreement. Review your selected scope and its terms before accepting; project-specific terms control over general descriptions, subject to mandatory legal rights.
Related documents: Privacy Policy and SMS Terms and Conditions. Reviewing these pages or browsing the website does not place an order, authorize a charge, or provide marketing or SMS consent.
Requesting and accepting work
You must be at least 18 and authorized to arrange the requested work. If acting for a property owner or business, you must have authority to accept on its behalf. Provide accurate contact and property details and obtain necessary owner or association permissions. A form submission asks for a quote; it does not itself confirm a price, installation date or booking. Review and accept the written quote through the stated acceptance process. Required deposits, site confirmation and scheduling conditions are disclosed with that quote.
Quotes and scope
Quotes may use photos, satellite imagery or site measurements. The expiry date stated on your quote controls; if none is stated, the offer is valid for 14 days. Tree size, selected branches, wrap spacing, outlet routes and safe equipment access affect tree-lighting prices. Published tree prices are starting add-on scopes on an existing booking, not a promise of full-canopy coverage on every tree.
Website estimates, visualizations and automated responses help describe possible work. Your accepted written scope determines what we supply. We correct material pricing or description errors before acceptance; an error does not authorize us to increase an accepted price or substitute work without your agreement. Scope changes follow the written change process below.
Minimum job values before eligible offers: $2,995 for full-service seasonal work, $1,770 for install-only, $8,780 for permanent lighting. A custom written quote states the total for its particular scope. Applicable sales tax is additional unless expressly included and is itemized on the invoice. Booking deposits shown before tax are credited to that invoice; any applicable tax not collected with the deposit remains payable.
Booking payments
- Full-service seasonal: 50% online at booking. Remaining 50% due after installation is complete and working.
- Install-only: $99 at booking. Collected on completion.
- Permanent lighting: $500 design deposit at booking. 40% at material order, 60% on completion.
The payment schedule on your accepted quote controls. No automatic balance charge is authorized by these terms. Use the payment method shown on your invoice; online card payments are handled by our payment processor. Charges, credits and refunds follow your agreement and applicable law. Contact us about a billing concern; doing so does not waive cardholder dispute or other statutory rights.
Service and ownership
Full-service seasonal leases include outdoor lighting and accessories suited to the agreed display, installation, covered service calls, January removal and off-season storage. All leased materials remain ours. Product descriptions are generic; no particular manufacturer or model is promised. A separate ownership offer is available only if expressly quoted and accepted; a lease-only quote offers no such choice.
Install-only work uses customer-supplied lights and materials. Seasonal removal is included, and those materials are returned to the customer; maintenance visits and storage are excluded unless quoted. Permanent lighting belongs to the customer and follows its own quoted installation, service and warranty scope. Seasonal service and removal provisions below apply to seasonal leases, not permanent installations or customer-supplied materials.
Promotional offers
The current booking calendar and your quote state the offer and deadline. Savings shown in a quote are already included and are not applied a second time. On custom quotes that separately identify a fixed materials lease, the stated service discount applies only to services. Additional discounts and future-year price locks apply only when their eligibility is confirmed in writing. An accepted written price lock is honored.
Common terms version: 2026-10-13.
Contractor and customer
DFW Lighting is a trading name of RenoDFW, LLC, the contractor. The customer and service address are identified in this quote. The person accepting confirms authority to authorize the work at that property. Contact info@dfw-lighting.com or (469) 646-6250 for service, changes or cancellation.
Agreement and written changes
The accepted quote, selected scope, included and excluded items, prices and these terms form the agreement. Terms version 2026-10-13. Only the selected option is ordered. Project-specific terms control over general website descriptions; mandatory legal rights always apply. Later website edits do not change this agreement. Changes to scope, price, materials appearance or schedule require both parties' written agreement by email, text or a revised quote before the changed work or ordering. We do not add an undisclosed surcharge.
Site confirmation
Photo and satellite estimates are subject to confirming measurements, tree structure, outlet routes and safe access. We confirm the agreed scope before ordering or starting work. If a material difference requires a revised scope or price, you may accept it in writing or cancel for a full refund before ordering or work. We will not substitute a smaller scope or increase the price without agreement.
Payment and authorization
Paying the stated deposit reserves the booking, subject to written date confirmation and safe access. The remaining balance is due after installation is complete and the display is demonstrated working. We send a balance invoice or payment link. This agreement does not authorize automatic balance charges, recurring charges or a future-season renewal.
Cancellation and refunds
You may cancel by email or text. Cancel before an installation date is confirmed, or more than 10 calendar days before that date, for a full deposit refund. Within 10 calendar days, we may retain only documented, reasonable, nonrecoverable project costs already incurred, capped at your deposit; we refund the rest and provide an itemized explanation. Reusable inventory is not charged at its full replacement value merely because it was assigned to your job. If we cannot safely perform the agreed scope, or you decline a proposed site-verification change before work or ordering, you may cancel for a full refund. Mandatory cancellation rights override this policy; where those rights require a full refund, no deduction applies. Refunds are initiated within 10 business days after cancellation, or sooner when required by law.
Consumer cancellation rights
Nothing in this agreement limits a cancellation, refund, warranty or other right that cannot lawfully be waived. If the sales circumstances require a statutory cancellation notice or form, we provide the required completed notices and honor the applicable cancellation period. This paragraph does not replace a legally required notice or form.
Scheduling and weather
The installation date is confirmed in writing after booking. Work depends on safe weather, ground conditions and access. We contact you about delays and agree a revised date. If we cannot offer a reasonable replacement date within the agreed holiday display period, you may cancel the unperformed work; if installation has not started, we refund the deposit in full. Refunds for partially performed work reflect work actually provided and any greater rights required by law. No unsafe work is required.
Seasonal service
Seasonal leases include unlimited service calls for failures of the supplied display, with no additional trip fee. We repair or replace failed supplied lights and correct our installation at our cost, including normal wear and weather-related lighting failures, once conditions are safe. Report problems by email or text; we arrange service promptly, subject to safe access, weather and crew availability. No same-day response time or uninterrupted operation is guaranteed. Changes to the design, customer or third-party alterations, misuse, and animal damage are outside included repairs and require an agreed written price before chargeable work. Tree removal, fallen-limb cleanup and repairs to the property electrical supply are not lighting service calls.
Removal, storage and future seasons
We remove the leased display in January following the holiday season, with the date confirmed in advance. Unsafe weather may postpone removal to the next safe agreed date without an extra removal charge. Please provide access; we do not enter locked areas without permission. Labeling and off-season storage of our leased materials are included. The materials remain our property and are not returned to the customer. There is no automatic renewal; any future-season scope and price must be agreed separately, subject to any written price-lock offer already accepted.
Property, power and access
You provide accessible working outdoor power suitable for the display, including ground-fault protection, and pay for electricity. Tell us about known irrigation, underground or hidden services, fragile surfaces, tree defects, pets and access restrictions. Obtain any owner or association permission needed for your property. We confirm equipment routes and use reasonable protective measures. We do not drive across unapproved areas, prune trees, pierce trees with mounting hardware, alter permanent lighting or perform electrical repairs without separate written authorization and appropriately qualified personnel where required.
Materials and workmanship
We supply outdoor lighting and accessories suitable for the agreed use and follow applicable installation and equipment safety requirements. No particular manufacturer or model is promised. Substitutions must preserve the agreed color and appearance, coverage and suitability; a material change needs your approval. We take reasonable care of your property and correct defective work. Please report damage or defects promptly so we can investigate; delayed reporting does not automatically waive your legal rights.
Responsibility and legal rights
Each party remains responsible for loss or damage to the extent caused by its own actions or failure to use reasonable care. You do not release us from responsibility for our negligence, property damage, fraud or other liability imposed by law. No provision excludes a remedy or limits liability where the law prohibits doing so.
Electronic acceptance and copies
You may accept electronically or request a paper process by contacting info@dfw-lighting.com. Electronic acceptance uses a browser with internet access and the ability to view and print or save this quote; email is needed to receive an emailed copy. By electronically signing, you consent to electronic delivery of this agreement and its signature record and intend your signature to accept the selected quote. You may print or save the complete quote and request a paper copy without charge. You may withdraw consent to future electronic records or update your contact information by email without changing an agreement already accepted or incurring a withdrawal fee. Marketing consent is separate from accepting this work.
Texas law and disputes
Texas law governs, subject to applicable federal law and mandatory consumer protections. Contact info@dfw-lighting.com so we can try to resolve a concern. This does not require arbitration, prevent a complaint to a regulator, or restrict access to a court or venue available under applicable law. If a provision is unenforceable, the remaining provisions apply to the extent permitted by law.
Website use and materials you provide
Use the website lawfully. Do not submit fraudulent requests, impersonate another person, upload malicious files, attempt unauthorized access or interfere with the service. We may restrict abusive access as reasonably needed for security; that does not remove obligations under an existing service agreement. Website availability is not guaranteed. Contact us directly if a form or payment link fails.
We and our licensors retain rights in website text, designs, photographs and software. You may view the site and save or print policies and your own quotes and agreements for your records. Other uses remain subject to applicable intellectual-property law, including fair use and other legal exceptions.
You retain ownership of photos, messages and other materials you submit. You authorize us and providers helping us to use those materials only as reasonably needed to evaluate your request, perform and document services, and handle related legal obligations. You must have permission to share them. This is not an assignment of ownership or permission to publish private customer photos in advertising; that requires separate permission. Third-party websites and payment services have their own applicable terms.
Reviews
We welcome honest reviews and do not offer payment, discounts or free services in exchange for Google reviews. If we previously promised you a review-related discount, we honor that discount without requiring you to post, change or remove a review. No provision here restricts lawful, honest reviews, imposes a penalty for criticism, or transfers ownership of a review to us. Testimonials must reflect an actual experience; we do not fabricate or require a favorable rating.
Text messages
Our SMS Terms and Conditions explain the messages you can request, message frequency, possible carrier charges, and how to opt out or get help. Text-message consent is optional and is not a condition of purchase. Our Privacy Policy explains how we handle mobile numbers and messaging information.
Changes, questions and legal rights
Updated website terms apply prospectively from their stated effective date. Changing this page does not change an accepted quote, authorize additional charges, or expand an existing SMS consent. A material change to agreed work requires agreement through the applicable written change process. You may save or print these terms or request a copy by email.
Contact us about service or billing concerns so we can investigate and propose a resolution. Contacting us first is not a condition of exercising a legal right. Nothing here waives a nonwaivable consumer protection, statutory cancellation right, claim for our negligence, fraud or property damage, or access to a regulator or a court with jurisdiction. These website terms impose no mandatory arbitration, class-action waiver or shortened statutory claim period. If a provision cannot lawfully be enforced, the remaining provisions apply to the extent permitted by law.
Contact
Email info@dfw-lighting.com or call (469) 646-6250. RenoDFW, LLC, Greater Dallas-Fort Worth Area.